Forum Guidelines for Posting new Topics
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Forum Guidelines for Posting new Topics
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Last Login: 7/8/2010 1:50:34 AM
Posts: 4,722,
Posted 5/24/2009 12:31:07 PM

Group: Core Development Team
You may have been directed to this page because more information is required to answer your forum post.

Guidelines for Posting new Topics

  1. Provide a descriptive subject for your thread.

    Note Please do not post "Urgent" or "Help" within your subject.

  2. Provide what version of the Coolite Toolkit you are using.
  3. If any any server-side Exceptions or client-side JavaScript errors are thrown, please provide.
  4. Provide at least one of the following four options (A, B, C or D):

    A) A screen capture.

    B)  A simplified .aspx code sample demonstrating how to reproduce the problem. The code sample should be reduced to the minimum required to reproduce the issue.

    A single .aspx without a separate code-behind file is preferred. The goal is to be able to copy-and-paste the code sample from the forum post into a single .aspx file running within a Visual Studio project. The helper can then run the file, see the result and start debugging immediately. If you provide a single complete page of code which can be copied into a local Project without modification, it makes it much easier for someone to help you.

    Example (Not Helpful)

    My Button does not run AjaxEvent code on server.

    Example (Helpful)

    using System;
    using System.Collections.Generic;
    using System.Linq;
    using System.Web;
    using System.Web.UI;
    using System.Web.UI.WebControls;

    namespace Coolite.Sandbox.Temp.Window
    {
        public partial class Test : System.Web.UI.Page
        {
            protected void Button_Click(object sender, EventArgs e)
            {
                // do something
            }
        }
    }


    <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="Test.aspx.cs" Inherits="Coolite.Sandbox.Temp.window.Test" %>

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
        "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

    <html xmlns="http://www.w3.org/1999/xhtml" >
    <head runat="server">
        <title></title>
    </head>
    <body>
        <ext:ScriptManager runat="server" />
       
        <ext:Button runat="server" Text="Submit">
            <AjaxEvents>
                <Click OnEvent="Button_Click" />
            </AjaxEvents>
        </ext:Button>
    </body>
    </html>

    Example (Very Helpful)

    <%@ Page Language="C#" %>

    <%@ Register Assembly="Coolite.Ext.Web" Namespace="Coolite.Ext.Web" TagPrefix="ext" %>

    <script runat="server">
        protected void Button_Click(object sender, EventArgs e)
        {
            // do something
        }
    </script>

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
        "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

    <html xmlns="http://www.w3.org/1999/xhtml">
    <head id="Head1" runat="server">
        <title>Coolite Toolkit Example</title>
    </head>
    <body>
        <ext:ScriptManager runat="server" />
       
        <ext:Button runat="server" Text="Submit">
            <AjaxEvents>
                <Click OnEvent="Button_Click" />
            </AjaxEvents>
        </ext:Button>
    </body>
    </html>

    C)  Upload a simplified Visual Studio (Visual Web Developer) Project which demonstrates how to reproduce the problem. If you prefer to keep your sample project private, please feel free to .zip the Project and email to support [at] coolite [dot] com. Within your email, please include a link to the related Coolite Forum thread.

    D) A link to a web page which demonstrates the problem. If you prefer to maintain the privacy of the web page, please email access instructions to support [at] coolite [dot] com. Within your email, please include a link to the related Coolite Forum thread.

    NOTE Please do not post or send your entire application. Only the minimum required to recreate the problem is required.

More information that may be required (good idea to provide on initial post)

  1. What Operating system are you using?
  2. What .NET Framework version are using?
  3. What version of Visual Studio (or Visual Web Developer Express) are you using?
  4. What browser(s) (and version number) does this issue occur on?

Other Tips

  1. Version Release Notes and Breaking Changes are listed in the following forum, see http://www.coolite.com/forums/Forum12-1.aspx
  2. If you are a Support Subscription holder with access to the SVN repository, please try updating to the latest version. The problem may have already been fixed.
  3. Please do a quick keyword search on the forums to find any related posts.
  4. If you find two separate forum threads that might be related or otherwise relevant to each other, please feel free to post a cross link between the two. Once the two threads are cross referenced it will make it easier for others to find in the future.
  5. Please wrap forum code samples in [code][ /code] tags.
  6. API Documentation is available at:

    Coolite Toolkit (server-side)
    http://www.coolite.com/docs/

    Ext JS (client-side)
    http://www.extjs.com/docs/
  7. Please review the Example Explorer for a related code sample.
  8. If you find the solution to your question, please post a response for others to reference in the future.
  9. If your sample requires a DataBase, coding your sample against the Northwind database from the Examples Explorer might be helpful.
  10. Twitter status updates are provided on our "coolite" account.
The Coolite Toolkit development team monitors the Community Forums and their priority is to answer questions in the Premium Help forums first. User rights to start a new thread in the Premium Help forums are granted to Support Subscription holders.

--
Geoffrey McGill
Coolite Inc.
Development Team
Skype : geoffrey.mcgill
Forum Guidelines | Coolite Examples | Coolite API Docs | ExtJS API Docs | Twitter
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